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Privacy Policy

Effective Date: 11 July 2025
Website: www.safetystars.co.uk
Company Name: Safety Stars Limited
Registered Company Number: 11690487
Registered Address: 7 Sayer Drive, Alconbury Weald, PE28 4LS
Email: client.services@safetystars.co.uk
Phone: 0203 893 2258

 

1. Who We Are

Safety Stars Limited is a UK-based training provider offering First Aid, Health & Safety, IOSH, and Mental Health training to businesses and individuals. We are committed to protecting your personal information and complying with UK GDPR and the Data Protection Act 2018.

We are registered with the Information Commissioner’s Office (ICO) as a data controller under registration number ZA527078

 

2. What Information We Collect

We may collect and process the following:

  • Name, job title, company

  • Email address and phone number

  • Date of birth, address, postcode

  • Delegate attendance and qualification records

  • Preferences and communication history

  • Technical data (e.g., IP address, browser, usage data)

 

3. How We Collect Your Information

We collect data when you:

  • Submit an enquiry via our website

  • Book or attend training (in person or virtual)

  • Sign up for our newsletter or updates

  • Interact with our website or emails

  • Are added as a delegate by your employer

 

4. How We Use Your Information

Your personal data is used to:

  • Deliver and manage training services

  • Register and certify attendance

  • Comply with awarding body requirements

  • Manage invoices and payments

  • Improve our services

  • Send marketing (only with your consent)

 

5. Lawful Basis for Processing

We only process your data where we have a lawful basis to do so:

  • Contract: To deliver booked services

  • Consent: For email marketing (opt-in only)

  • Legal Obligation: For training records and compliance

  • Legitimate Interests: For business operations and service improvements

 

6. Data Sharing and Third Parties

We do not sell your data. We may share it with:

  • Accredited awarding bodies (e.g., for certification)

  • Trainers and assessors

  • IT providers (e.g., email, CRM, file storage)

  • Regulators, if legally required

All third parties are contractually bound to UK GDPR compliance.

 

7. How We Protect Your Data

We use strict technical and organisational measures:

  • Password-protected systems and limited access

  • Paper records stored securely and shredded when no longer required

  • Regular backups and secure data handling protocols

  • Data never stored on unsecured mobile devices

 

8. How Long We Keep Your Data

  • Training records: up to 7 years

  • Enquiries and emails: up to 2 years

  • Marketing contacts: until you unsubscribe

  • CVs or job applications: usually 6 months, unless retained with consent

 

9. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent (if applicable)

  • Request data portability

  • Lodge a complaint with the ICO

To exercise your rights, contact:
📧 client.services@safetystars.co.uk

 

10. Marketing Preferences

We will only send marketing emails where you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us.

 

11. Cookies and Website Analytics

We use cookies to improve our website and understand user behaviour. You can accept or decline cookies via your browser settings or our site banner.

 

12. Data Breaches

We take data breaches seriously. If your personal data is ever compromised, we will:

  • Act immediately to contain the breach

  • Notify the ICO within 72 hours if required

  • Inform you directly if there is a high risk to your rights

  • Investigate and take corrective action

If you suspect a breach involving your data, please email ben.clement@safetystars.co.uk or client.services@safetystars.co.uk.

 

13. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, with the effective date updated.

 

14. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please get in touch:

Safety Stars Limited
📍 7 Sayer Drive, Alconbury Weald, PE28 4LS
📧 client.services@safetystars.co.uk
📞 0203 893 2258

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